(Listed in alphabetical order, courtesy of Senior Marketing Specialists.)
AOR
Agent Of Record
BRC
Business Reply Card
CMS
Centers for Medicare & Medicaid Services – The governing body over Medicare & Medicaid
CRM
Client Relationship Manager – A client database program
Dual Eligible
A Medicare beneficiary who has both Medicare and Medicaid
DVH
Dental, Vision, and Hearing plan
FE
Final Expense coverage (life insurance)
FMO
Field Marketing Organization
Formulary
List of covered drugs
GA
General Agent
GI
Guaranteed Issue – No underwriting questions are considered for coverage
HHC
Home Healthcare Plan
HHS
Health & Human Services –Government Agency
HIP
Hospital Indemnity Plan
HMO
Health Maintenance Organization –Type of MA network
Indemnity
Compensation up to the limiting amount of the insurance policy
LTC
Long Term Care plan policy
MA
Medicare Advantage Plan –Medicare Part C
MAPD
Medicare Advantage Plan with Prescription Drug Coverage –Medicare Part C
MA-Only
Medical Advantage plan with no Part D (prescription) coverage
Medigap
Another Term for Medicare Supplement
MIB
Medical Information Bureau –Used by underwriting departments
Original Medicare
Medicare Parts A + B
PCP
Primary Care Physician
PDP
Stand-Alone Prescription Drug Plan –Medicare Part D
PFFS
Private Fee For Service –Type of MA network
PPO
Preferred Provider Organization –Type of MA network
POA
Power Of Attorney
PTC
Permission To Contact form
Snowbird
Common term for people who spend summer in one part of the country and winters in another –Residency is based on a 6+ month stay
SNP
Special Needs Medicare Advantage Plan
SOA
Scope Of Appointment Form –Used for Medicare Part C and D plans
SOB
Summary Of Benefits
SSA
Social Security Administration
STC
Short Term Care plan policy
T65
Turning 65 –Can be replaced with other numbers such as T67 or T70 –Typically used to identify marketing lists
Tier Level
Classification of a drug relative to cost in the plan
Is there a term you’re interested in learning or adding to this list? Let us know in the comments below.
Join our team! If you are a Medicare agent and have questions about Sales or Medicare, call Arnie Fulmer at 702-820-3133. Arnie Fulmer is a Senior Market Advisor and the principal owner of Fulmer Insurance Group, a Medicare Brokerage Agency located in Las Vegas and licensed in multiple states.
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